We travel internationally quite often. Depending on where you are going, finding good, reliable transportation at a reasonable price can be challenging. I called the US phone number to make sure I was reading the website correctly. The woman who answered was very helpful. I finished booking online and immediately received a confirmation email that spelled out all the instructions for finding the shuttle upon our arrival. It all went very smoothly. I had accidently booked the wrong day but they took care of us happily and got us right to our hotel. You can pay in advance or when you get there. No problems, no stress, great service and even free beer! I will use this company again.